Skip to main content

How Can We Help?

ProPay Prepaid Mastercard

Table of Contents:

With your account enabled to process sales, you can now request a Prepaid Mastercard linked to your ProPay merchant account. What better and more convenient way to have IMMEDIATE access to your funds!

  • Spend funds directly from your ProPay Merchant Account without having to transfer funds to an external bank account.
  • Organize your business expenses and keep them separate from personal expenses.
  • Spend funds wherever Debit Mastercard is accepted worldwide.
  • With more than 1.5 million ATMs in over 210 countries, you’re never far from a Mastercard, Maestro, or Cirrus ATM.

Note: The option to request a Prepaid Mastercard is not available until after your ProPay merchant account is successfully approved.

Request Your Card

  1. Click the menu icon in the app and select “Settings
  2. Select “ProPay Card” under “Payment Processing & Banking”.
  3. Click the “Request Card” option to take you to the “Request a ProPay Mastercard card” screen.
  4. Before selecting “Request Card” you will need to agree to “Terms & Conditions” by selecting the check box in this section of the screen.
  5. Request Card” button is now active and you can click to send your request for a card.
  6. A confirmation of the successful request will display on the next screen. Your new ProPay MasterCard card should arrive within four weeks of your request.

Card Activation

To activate your Prepaid Mastercard, log into the Wayroo app on your mobile device and follow the steps below:

  1. Open the navigation pane and select Settings.
  2. Scroll down to the Payment Processing & Banking section and select ProPay Card.
  3. Within the ProPay Card screen, select Activate Card.
  4. Fill in the following fields:
    • Last 4 digits of your card number
    • Card expiration date
    • Your 4-digit ProPay card PIN
  5. Scroll down and select Activate.

Note: If you have any questions or need additional assistance, please call 800-365-7816.

propay mastercard

Check your available balance

When a customer pays an invoice, the money you earn through that transaction lands in your ProPay Merchant Account. The balance in your account at a given time is the balance that is available for you to spend using your ProPay Prepaid Mastercard!

To view your current balance:

  • Open the app
  • Go to Settings > Manage Funds
  • Your balance is displayed at the top


For more information, visit the FAQ’s page.