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Privacy Policy

Welcome to Retail Success, LLC. We help retail businesses enhance their buyers’ experiences through our payment, software, marketing and point of sale solutions. This Privacy Policy explains how we collect, use and share personal information.

By visiting our Websites (including but not limited to retailsuccess.com, nmainfo.com, bydesign.com, and wayroo.com), using our applications, engaging with us on social media or otherwise, or utilizing any of our services (together with the Websites, the ” Services “), you agree to be bound by this Privacy Policy and our Terms of Service [ EULA ] [ Terms of Use ].

What Personal Information do we collect?

“Personal Information” means any information that personally identifies an individual or can be used in combination with other data to identify an individual. The legal name and definition of Personal Information differs from jurisdiction to jurisdiction. Retail Success will not use or share Personal Information other than as described in this Privacy Policy.

Personal Information may include, among other things, an individual’s name, e-mail address, mailing address, phone number, credit card information, and history of communications, transactions and use of our Websites. Personal Information on our various solutions may also be controlled or maintained by the retail businesses we directly serve (” our Customers “), and you should check their Privacy Policies for information on how those Customers may collect and use Personal Information collected directly from you.

Personal Information does not include aggregated or anonymized information from which no individual natural person can be identified (” Aggregated Data “). We use Aggregated Data to analyze consumer behavior and trends, to improve and enhance our Services and to create and develop new diagnostic tools and features with our Services. Retail Success shall own all rights, title and interest in its Aggregated Data.

How do we use Personal Information?

For Personal Information we collect directly from individuals, we may use it to improve our Websites and Services; provide customer service and technical support; process transactions; communicate with you by e-mail, postal mail, telephone, text message, and/or mobile devices about our Services that may be of interest; perform research and analysis to gauge the use of the Websites and Services; enforce this Privacy Policy and other Retail Success policies or agreements; or for any legally permissible purpose. We may use or combine such Personal Information with other information we obtain through third-parties.

You agree that any testimonial feedback, stories, posts, interactions or other comments you provide to us through any form of communication, including but not limited to through the Websites or social media, becomes the sole and exclusive property of Retail Success and that such information may be used for any legally permissible purpose, including, but not limited to marketing and advertising our Services.

For Personal Information collected or shared with us by our Customers, or otherwise maintained on our Services, we will use it to enhance, improve or facilitate the Customer’s interactions and business transactions with you.

For all Personal Information, you acknowledge and agree that we may use and disclose it for inspection by law enforcement officials (including in the case of potential criminal activity); to respond to cease and desist letters, arbitration proceedings, legal actions and suits, criminal and civil subpoenas, any court orders; to enforce or apply the terms of this Privacy Policy or any other agreement between us; and to protect us, our Customers, users and others’ rights, property, or safety, whether during or after the use of our Services.

With whom do we share Personal Information?

We may share Personal Information with our affiliates, licensees, subsidiaries and successors; our partners, vendors or others who help us operate or assess individuals’ interest in the Services; or as necessary to third parties who provide information technology services such as website hosting, computer systems maintenance, or data security and privacy for our Services, provided they have contractually agreed to adhere to this Privacy Policy. We may also share Personal Information to comply with our legal obligations, enforce this Privacy Policy or any other Retail Success agreements, or otherwise to protect the rights, property or safety of our Customers, users and business partners. We may share the Personal Information collected or shared with us by our Customers, or otherwise maintained on our Services, with those Customers or with third parties as directed by our Customers. We may share Aggregated Information and other non-Personal Information with third parties for any lawful purposes.

How do we protect your information?

We implement a variety of security measures, including select encryption and secure transmission protocols, to maintain and secure Personal Information and to protect against its loss, misuse or alteration. We cannot guarantee the absolute security of the Personal Information we seek to protect. Therefore, although we take steps to secure your information, we cannot and do not promise or warrant that your information will always remain secure.

How do we use cookies or other information collection technology?

For visitors to our Websites, we may use various technologies, including “cookies” to automatically gather certain information pursuant to your use of the Websites, from your electronic device about your activities using the Websites. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information and tracks non-personal information about you.

We may collect and store non-personally identifying information through cookies, and third-parties to profile user activity and preferences. Technical and specification information about your device and settings may be collected when you use the Website. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, the content of previously accepted “cookies” from us, and clickstream data. We collect and store this information on an individual basis and in combined form. We also collect both user-specific and aggregate information on what pages visitors access or visit.

We use cookies to help us to automatically collect information about your activity on the Website, to personalize your experience, remember and process the items in your shopping cart, understand and save your preferences for future visits and compile Aggregated Data about the Websites’ traffic and interaction with the Websites so that we can offer better site experiences and tools in the future. Our cookies generally fall into one of four categories: Essential, Functional, Analytics and Target.

You may be able to affect cookies through your browser settings. Like most websites, if you turn your cookies off, some of our Services may not function properly. You can also place orders over the telephone or by contacting customer service.

We may also use web beacons (also known as “clear gifs”) or similar technologies that gather non-personally identifiable information about your use of our Services. Such technology may also be contained in e-mail messages or newsletters from us that allow us to determine whether messages have been accessed. The purpose of our use of this technology is so that we may analyze the effectiveness of our marketing efforts and the quality of our Services.

California Residents

We will not share any personal information about you with other companies if prohibited by applicable California law or to the extent your prior consent to share is required by applicable California law. If you are a California resident, you may have certain rights with respect to your Personal Information including the following rights:

  1. the right to know, by way of our Privacy Policy and any specific inquiries you direct to us, where personal information we have about you comes from, what we use that information for, whether it is being disclosed or sold, and to whom it is being disclosed or sold;
  2. the right to “opt-out” of Retail Success’ sale of your personal information to any third parties;
  3. the right, with some exceptions, to have your personal information deleted from Retail Success’ possession or control; and
  4. the right to receive equal service and pricing from Retail Success even if you exercise any of your privacy rights.

To make such a request, or if you have any questions or concerns about your California privacy rights, our Privacy Policy or our use of your personal information, please contact us as provided below.

Do Not Track Signals

Our Websites do not respond to Do Not Track signals in browsers because the standard and adoption of such signals is not uniform or sufficiently prevalent.

Information of Children

In accordance with COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Third Party Links and Privacy Policies

We cannot guarantee or verify the contents of third-party websites. You click on such third-party links at your own risk, and you agree that we are not liable for harm or damages caused by your visiting them. This Privacy Policy does not cover the use or handling of your information by any third-party site (including those of our Customers). The privacy policy of the third-party will govern. We encourage you to visit the websites of those third-parties and fully read and understand their privacy policies. Some of these entities will have different privacy terms than we do and their servers may be located outside the United States.

Contacting Us about Your Personal Information

You may contact Retail Success as set forth below to review, update and correct your Personal Information. If you do not wish to receive promotional emails or other marketing communications from us, please let us know by using the opt-out response device that can be found at the bottom of every email we deliver or by contacting us as provided below. At places on our Websites where you give us your personal information, you may opt out of receiving those communications. Although you can opt not to receive promotional messages, we reserve the right to send you informational email messages about any user account you establish on our Websites or with respect to our Services, or notices regarding the Websites or Services, as permitted.

To help us process your request, please include sufficient information for us to identify you in our records. We may need to verify your identity before providing you with Personal Information or updating it in our system.

Changes and Updates to This Privacy Policy

This Privacy Policy may be updated from time to time. We reserve the right to modify the Policy at any time without notice, so please review the Privacy Policy frequently. When changes are made to this Privacy Policy, we will revise the “Last Updated” date at the bottom of this Privacy Policy. Your continued use of our Websites or Services after we have posted any policy changes indicates your agreement to the changes unless you notify us otherwise.

How to Contact Retail Success

Please contact us if you have any questions about our privacy policy or information we hold.

You may contact us by calling{‘ ‘} 1.913.906.9595 or emailing us at{‘ ‘} support@wayroo.com .

Alternatively, please feel free to write to us at:Retail Success
11230 College Blvd
Overland Park, KS 66210 USA

On any email or postal letter you send, please include “Privacy” in the subject line.

Last Updated: September 13, 2021

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