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How do I offer free shipping store-wide?

/ 9.27.2022 / General FAQ's

Offering free shipping store-wide will allow your customers who shop with you in Live sales and on your online storefront to not pay the shipping fees for any of their orders during the time you offer free shipping store-wide. To turn ON free shipping store-wide Click Settings Click Edit next to Shipping Tap to the ON mode for Free Shipping…

How do I give a customer free shipping on their invoice?

/ 9.27.2022 / General FAQ's

These steps below will guide you through the process of giving an individual customer free shipping without having to change any of your standard shipping rates for all your other customers. Setting Free Shipping on the invoice will allow you to not charge this customer for their shipping costs, while still seamlessly sending the details to ShippingEasy once the customer has…

How do I know which invoices have been sent to my customers?

/ 9.27.2022 / General FAQ's

You may choose to start building a customer’s invoice as early as you want without sending it to them.  To easily determine which of your open invoices have or have not yet been sent to your customer follow these steps. Click Orders The app defaults to  Open The app defaults to  All with the filter selection Note: All is both Invoiced and Not Invoiced…

How do I change the contact information on my invoices and storefront?

/ 9.27.2022 / General FAQ's

You’re online storefront and invoices can display different contact information than your business information where your Direct Sales company would contact you. If you want to change the contact information that appears on your invoices or online storefront, follow these steps. Changing the information here will not change your business contact information with your Direct Sales company. If this information needs to…

Invoicing

/ 9.27.2022 / Main Features

Table of Contents: What’s on a Wayroo Invoice? The information that is displayed on customer invoices includes: All of this information can be edited in your app’s settings. Learn more. How it works Sending an Invoice Invoice Settings Here, you can: App defaults: Until you choose your own invoice settings: Invoices are due by 11:59 PM in your store’s time…

What fees could I be charged while using my ProPay Prepaid Mastercard?

/ 9.18.2022 / ProPay FAQ's

To view the fees that may apply when using your ProPay Prepaid Mastercard log into your Wayroo application.

What should I do if I lose my ProPay Prepaid Mastercard?

/ 9.18.2022 / ProPay FAQ's

If your ProPay Prepaid Mastercard is missing or stolen, you need to report it immediately. To do that log into your Wayroo Application: Go to Settings from the navigation pane. Click ProPay Card to view options related to managing your ProPay Mastercard. Select Report Lost or Stolen Card.  Follow the steps necessary to report your card lost or stolen.  Note:…

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