Once you’ve completed the steps in the Quick Start Guide, you can customize the way you run your business and set up additional features. Table of Contents Store Settings Policies & Receipt Signature The app comes preloaded with default messaging. Please review and update it with your own store’s shipping and return policies. These policies will be visible to your…
This Quick Start guide will have you set up and ready to start processing transactions with 3 easy steps, in 10 minutes or less! While you can start creating orders once these steps are complete, we encourage you to check out the Complete Setup Guide so you can customize the way you run your business! Step 1: Download the app…
Managing customer information in Wayroo not only simplifies your day-to-day operations—it also helps you deliver better service and more efficient order processing. From faster checkouts to loyalty tracking, having detailed customer records gives you the tools you need to grow and manage your business with confidence. In this Article Why Add Customers Adding customers to your Wayroo app unlocks a…
Table of Contents: ‘Barcode Unavailable’ is a special feature in Wayroo that allows you to add a ‘generic item’ to an invoice. This gives you the ability to sell items that you no longer have the barcode or SKU for! How to apply this feature: Step 1: Launch the Wayroo app and navigate to a new Order. Step 2: Choose…
If a chargeback has been issued against your account, this means that a customer has disputed a charge from a transaction with your business, and the funds from that transaction have been returned to the cardholder’s account by the cardholder’s bank. If you receive a chargeback, first contact your customer to determine the reason for the chargeback. Next, contact payments@wayroo.com…
If you have received an email indicating a 1099-k mismatch, you are required to update your tax information on file with ProPay. To update this information in the app, navigate to Settings, and select Business Info under the ‘Payment Processing & Banking’ section. Please be sure to correctly fill out ALL FIELDS displayed on the ‘Business Info’ page, INCLUDING those…
Table of Contents One of the best ways to increase your sales is to have customers excited about your products and engaged to purchase in real-time. Reply To Buy™ is the feature that will allow you to create and host live events via Facebook and convert comments into sales with online checkout! Reply To Buy™ Setup: Note: Per Facebook’s current…
