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Updating the Card Reader Firmware

If a ProPay-supplied BBPOS Card Reader requires a firmware upgrade, Wayroo will notify the user when they attempt to pay for an order using the card reader.

  1. To upgrade the firmware on a Card Reader, open or create a Wayroo Order.
  • For a current Order, on the Order Details page, select Pay.
  • On the Edit Order screen, select Pay.  
  • For a New Order, on the Order Detail page, select Pay. 
  1. On the Pay screen, select Credit Card.
  2. On the Order Summary screen, select Proceed.
  3. At this point, Wayroo will attempt to connect to your paired BBPOS card reader. If the device needs a firmware upgrade, Wayroo will display a notice and provide a link to the Chipper OTA page to perform the upgrade. 
  4. Open the BBPOS OTA application.
  5. Select Get Started.
  6. The BBPOS OTA application will list all available Card Readers powered on and within range.
  7. Click on the Select next to the serial number of the appropriate device.
  8. Once the device is selected, confirmation of a successful connection message will appear.  The software will check for upgrades.

Note: If the device battery is low, a message will appear “Device battery is below 50% charge”; the firmware will not upgrade until the device is charged.

  1. Select Yes to upgrade firmware.
  2. A successful confirmation message will appear.
  3. Select Done. Firmware upgrade is complete.