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How does my customer receive and pay an invoice?
- Once an order is completed or an invoice is re-sent the customer will receive an invoice in their email
- Once the Customer Selects the ‘Pay Invoice’ button they will be directed to the online payment workflow
- Customer reviews invoice and select ‘Proceed to Billing’
- Shipping information is auto-filled with the customer’s shipping address from the customer’s profile.
- If the billing address is the same as the shipping address, leave the check box next to ‘Billing is the same as shipping’ selected
- The billing address will not show
- If modifications are needed to the billing address, unselect the check box next to the billing address and update the billing address.
- Once reviewed the customer selects ‘Proceed to Pay’
- Order total will display above the
- Select ‘Make Payment’ to go to the screen where the credit card information can be placed.
- Input valid Credit Card information
- Once complete select ‘Submit’
- Wait for the ‘Payment Complete’ screen
- Select ‘Finished’