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/ 9.12.2023 / Special Features

Table of Contents: Wayroo now has a flex checkout option for those pieces you no longer have the barcode and/or packaging for!  How to apply this feature: Best Practices  Keep in mind that scanning barcodes on packaging to sell is still best practice. Tracking inventory and recording sales for specific customers is essential to your business.  Benefits of following Inventory…

Chargebacks

/ 3.15.2023 /

If a chargeback has been issued against your account, this means that a customer has disputed a charge from a transaction with your business, and the funds from that transaction have been returned to the cardholder’s account by the cardholder’s bank. If you receive a chargeback, first contact your customer to determine the reason for the chargeback. Next, contact payments@wayroo.com…

Correcting a 1099-k Mismatch

/ 3.15.2023 /

If you have received an email indicating a 1099-k mismatch, you are required to update your tax information on file with ProPay. To update this information in the app, navigate to Settings, and select Business Info under the ‘Payment Processing & Banking’ section. Please be sure to correctly fill out ALL FIELDS displayed on the ‘Business Info’ page, INCLUDING those…

Reply To Buy™

/ 2.1.2023 / Special Features

Table of Contents One of the best ways to increase your sales is to have customers excited about your products and engaged to purchase in real-time. Reply To Buy™ is the feature that will allow you to create and host live events via Facebook and convert comments into sales with online checkout! Reply To Buy™ Setup: Note: Per Facebook’s current…

1099-K Information and FAQs

/ 1.17.2023 / ProPay FAQ's

ProPay annually sends IRS 1099-K forms to qualified merchants. Details of qualification criteria can be located at https://www.irs.gov/businesses/understanding-your-form-1099-k. Data Validation 1099-K Form Delivery 1099-K Form Corrections and Updates Visit this article to learn more. Frequently Asked Questions (FAQs) How will merchants receive 1099-K forms? Direct mail from ProPay. When will forms be sent? Prior to Jan 31 each year. To…

How do I validate my bank account to add funds to my ProPay account?

/ 11.30.2022 / ProPay FAQ's

You may add funds to your ProPay account and access them using your ProPay Prepaid Mastercard but first, you’ll need to validate your bank account. Note: In order to perform this action, a bank account validation is required. This may take 1-3 days to complete. Selecting Add Funds to My ProPay Account will direct you to the following screen: Note:…

Inventory

/ 11.2.2022 / Wayroo Main Features

Table of Contents: The Inventory feature allows users to add new items directly in the app (‘receiving’ wholesale orders also updates your in-app inventory!) and to manage existing inventory.  Add a New Item to your Inventory: ➡️ Click here to view the CSV upload steps – recommended for larger quantities of Inventory. Tip: The barcode scanner feature allows you the…

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